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ISO 9001:2015 · Business & quality management

Complete Quality Management System

QProQMS® is a comprehensive software solution designed to help organizations manage administration, accounting, financial, human resources, facility, operational, purchasing, and quality data with powerful analytics. Achieve ISO 9001 compliance and operational excellence in one integrated platform.

  • ISO 9001:2015 Compliance Framework
  • 8 Integrated Management Modules
  • Real-Time Analytics Dashboard
QProQMS®
Modules8 integrated
ISO 9001100% clauses
Features

Powerful Features for Total Control

Advanced capabilities that set QProQMS® apart from traditional quality management systems

Real-Time Analytics Dashboard

ISO 9001:2015 Compliance

Seamless Integration

Document Control System

Risk & Opportunity Management

Comprehensive Audit Management

Overview

Transform Your Business Operations

QProQMS® is an integrated business and quality management system that connects planning, operations, compliance, and performance in one platform.

Built on ISO 9001:2015, QProQMS® helps organizations improve efficiency while maintaining compliance, from small businesses to large enterprises.

Manage administration, finance, HR, operations, and quality processes seamlessly through a single, user-friendly system.

Modules

8 Comprehensive Management Modules

Explore detailed capabilities within each module

Company Information

Complete company profile with registration details, shareholders, directors, secretaries, auditors, tax agents, and charges management.

Legal Information

Track statutory and regulatory requirements, affected laws, compliance status, root causes, and corrective actions.

License Management

Monitor scope of products, target customers, license requirements, minimum capital, and competent employees.

Document Control

Comprehensive document management with version control, author tracking, approval workflows, storage, and retention policies.

Record Information

Format tracking, process mapping, version control, ownership, retention periods, and disposal methods.

Filing System

Organize files with volume tracking, department assignment, storage protection, and automated disposal schedules.

Correspondence Management

Track all correspondence with reference control, sender/receiver information, subjects, and storage locations.

Payment Management

Track all payments with payee accounts, request numbers, approval workflows, purpose tracking, and monthly totals.

Bills Tracking

Monitor bills from suppliers with biller information, cash flow dates, purpose documentation, and amount tracking.

Receipts Management

Record customer receipts with payment received dates, reference numbers, and purpose categorization.

Account Categories

Organize accounts by category with monthly tracking, automated totaling, and financial overview reporting.

Accounting Audit

Annual audit tracking by account category with comprehensive review and compliance documentation.

Sales Tax (SST)

Manage SST submissions, payable amounts, penalty tracking, opening/closing balances, and monthly totals.

Withholding Tax

Track WHT categories, rates, form types, historical data, supplier information, and deduction calculations.

Income Tax

Monitor assessment years, taxation amounts, audit findings, reduction planning, and balance tracking.

Capital Investment

Track investment types, funding methods, action plans, desired effects, and impact on organization.

Equity Changes

Monitor company capital structure, share types, shareholder information, and equity distribution.

Dividend Management

Track dividend declarations, shareholder distributions, share percentages, and payment records.

Budget Planning

Create and manage budgets with descriptions, notes, monthly tracking, and automated totals.

Cash Flow Analysis

Monitor cash inflows and outflows by main and sub-items with monthly breakdowns and totals.

Term Loan Management

Track financing institutions, property details, loan amounts, interest rates, payments, and balances.

Debtors Aging

Monitor customer accounts, invoices, payments, credit notes, and aging summary by period.

Creditors Aging

Track supplier accounts, purchases, payments, debit notes, and aging analysis.

Capital Allowance

Calculate asset depreciation, purchased amounts, cash values, annual rates, and balance tracking.

Organization Structure

Define main and sub-departments, roles, positions, employment types, and reporting hierarchies.

Roles & Responsibilities

Document role changes, responsibilities (planning, organizing, leading, controlling), and authorization levels.

Communication Matrix

Define communication channels, allowed methods, and subjects transmitted between roles and departments.

Recruitment Process

Track position requirements, quantities needed, existing manpower, vacancies, and interview counts.

Selection & Evaluation

Manage minimum requirements, interview assessments, evaluation criteria, and hiring decisions.

Competency Management

Assess employee competency through job scope evaluations, training results, and awareness programs.

Training Programs

Schedule courses, track attendance, evaluate post-training effectiveness, and monitor monthly counts.

Awareness Programs

Plan awareness sessions on policies, QMS implications, organizational issues, and party requirements.

Knowledge Management

Document organizational knowledge, owners, certification, sources, and availability locations.

Performance Appraisal

Conduct evaluations with PDCA ratings, NCR tracking, performance rates, and status monitoring.

Payroll Processing

Process monthly payroll with cut-off dates, EPF, SOCSO, PCB, ZAKAT, HRDF levy tracking, and error monitoring.

Leave Management

Track leave balances, allocations, monthly usage, and remaining balances for all employees.

Claims Processing

Manage claim submissions, verification, approval, payment dates, and error tracking after closure.

Personnel Files

Maintain employee records including appointment letters, certificates, training records, and correspondence.

Infrastructure Management

Track asset categories, items, IDs, purchase dates, purposes, users, locations, and maintenance requirements.

Maintenance Scheduling

Plan maintenance cycles, propose schedules, track acceptance, and monitor monthly maintenance activities.

Breakdown Management

Record affected assets, breakdown dates, complaints, root causes, corrections, and corrective actions.

Asset Disposal

Document disposal reasons, dates, recipients, gain/loss calculations, risks, and approval tracking.

Space Management

Monitor building layouts, total areas, component allocation, department occupation, and risky activities.

Environmental Control

Identify environmental risks, acceptance conditions, inspection requirements, and monitoring cycles.

Safety Management

Track safety risks, acceptance criteria, required inspections, and monthly inspection schedules.

Security System

Manage employee access cards, equipment security keys, door/window controls, and incident tracking.

Product Management

Define QMS scope, product status, requirements, acceptance criteria, and service offerings.

Efforts Tracking

Monitor business development efforts, quotations, tenders, proposals, and success rates with failure analysis.

Customer Management

Maintain customer database with contact information, scope, country, status, and complaint registers.

Sales Contracts

Track awarded projects, reference numbers, contract values, signed dates, kick-off dates, and durations.

Project Management

Monitor project managers, team members, start/finish dates, planned vs actual progress, and project status.

Design Management

Track design efforts, labels, durations, start/finish dates, design indices, and number of designs.

QAQC Management

Define QA/QC requirements, acceptance criteria, planned vs actual dates, results, and action tracking.

Delivery Management

Manage delivery orders, dates, recipients, delivered items, delivery person, acceptance, and complaints.

Support Services

Track support requests, descriptions, responses, actions taken, status updates, and request closure dates.

Vendor Registration

Register external parties with evaluation criteria, infrastructure assessment, manpower, and reevaluation terms.

Purchasing Policy

Define products/services, external party requirements, risk controls, minimum quotations, and approvers.

Purchase Orders

Create POs with vendor details, debit accounts, purchase types, delivery durations, items, quantities, and rates.

Delivery Orders

Track DO numbers, delivery dates, descriptions, amounts, and link to purchase orders.

Supplier Claims

Monitor claim numbers, claimed dates, descriptions, amounts, and monthly totals for each supplier.

Payment Orders

Process payment requests, track payment durations, actual payment dates, status, and paid amounts.

Vendor Performance

Evaluate vendor performance based on purchases, deliveries, NCRs, pricing, and quality workmanship.

Vendor Rejection

Document vendor rejections, reasons, dates, and track non-conformities with corrective actions.

Management Groups

Define management groups, associated departments, and weightages for performance evaluation.

Management Controls

Establish control titles, associated groups, and sub-weightages for systematic management.

Management Processes

Document process titles, associated controls, weightages, and process relationships.

Organizational Issues

Identify internal/external issues, impacts, implications, affected parties, severity, probability, and grade.

Interested Parties

Define interested parties, their requirements, needs, expectations, and data sources.

QMS Scope

Document QMS scope, products, issues, party requirements, applicability, and justifications for exclusions.

Clauses Compliance

Track compliance with ISO clauses, organizational evidence, documented information, and gap analysis.

Quality Policy

Define and communicate quality policy, management commitment, and alignment with organizational direction.

Risk Management

Identify risks, assess consequences, probability, classification, and track actions with effectiveness evaluation.

Opportunity Management

Capture opportunities, assess impacts, track actions, measure effectiveness, and document results.

Quality Objectives

Set objectives, define action programs, allocate resources, assign responsibilities, and evaluate results.

Change Control

Manage changes to processes, policies, objectives with impact analysis, approval workflows, and version control.

Audit Management

Plan audit programs, conduct internal/external audits, document findings, and track corrective actions.

Performance Analysis

Analyze process performance, customer satisfaction, conformity, risks, opportunities, and external provider performance.

Management Review

Conduct periodic reviews of QMS effectiveness, agenda items, actions taken, and strategic decisions.

Corrections & CAR

Document non-conformities, root causes, corrections, corrective actions, and effectiveness verification.

Continuous Improvement

Identify improvement opportunities, plan actions, implement changes, measure effectiveness, and standardize improvements.

ISO 9001:2015

Built for ISO 9001:2015 Compliance

QProQMS® is structured around the complete ISO 9001:2015 standard, ensuring your organization maintains certification while improving operational efficiency. Every module aligns with specific ISO clauses, making compliance natural and achievable.

100%
ISO 9001:2015 Clause Coverage
8
Management Categories
70+
Sub-modules & Functions
Benefits

Benefits That Drive Success

Transform your organization with measurable improvements

Real-Time Visibility

Make informed decisions with instant access to KPIs, performance metrics, and comprehensive analytics across all operations.

Enhanced Compliance

Maintain consistent compliance with legal, regulatory, and customer requirements through automated tracking and alerts.

Empowered Teams

Give your staff the tools they need to excel with clear responsibilities, accessible knowledge, and streamlined workflows.

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